Folks,
We have two workflows setup.
One when an SO is created
One when a task is created.
We have the two because there are many times when they happen independent of each other.
However, there are times when both happen at the same time. SO is made and immediately assigned a task to a tech.
In that case, we get both workflow Emails back-to-back and the SO one really is redundant.
Can anyone think of a way to suppress the SO one when there is a task one that comes right behind it?
For the most part, I assume they are very much separate, and in this case, I realize I am trying to suppress the one that comes first.
But, you just never know with this clever group. Don't ask - don't get. So, I am asking.
I would appreciate any thoughts anyone may have.
Thanks,
Jeff
We have two workflows setup.
One when an SO is created
One when a task is created.
We have the two because there are many times when they happen independent of each other.
However, there are times when both happen at the same time. SO is made and immediately assigned a task to a tech.
In that case, we get both workflow Emails back-to-back and the SO one really is redundant.
Can anyone think of a way to suppress the SO one when there is a task one that comes right behind it?
For the most part, I assume they are very much separate, and in this case, I realize I am trying to suppress the one that comes first.
But, you just never know with this clever group. Don't ask - don't get. So, I am asking.
I would appreciate any thoughts anyone may have.
Thanks,
Jeff
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