Hi Everyone,
First I'd like to apologize for the lack of response on our part. We've had some personnel changes here and unfortunately this is something we missed. I'm going to grab this ball and run with it to see what we can get done. Please bear with me as I need to gather some information from you all.
First, a little background on the change required to integrate with D-Tools SI6. As I understand it, this release eliminated the sales order in D-Tools, which is what Tigerpaw pulled over to a quote. Because of this we had change the integration. D-Tools provided us the export file so we could import it into Tigerpaw to maintain the ability to send a quoted job from D-Tools to Tigerpaw. The old integration to D-Tools not only performed this function, but also allowed for the mass import of the D-Toools price book. I know this functionality was lost with the upgrade.
That all being said, am I missing any other functionality that the old integration had that the new one does not?
This is going to take a little research on my part, we will have to work with our contacts at D-Tools to see if we have the ability to integrate as we once did. Any input you can provide is appreciated.
MuneeMaker808, I looked up your open case here and am looking into that as well. We will be in touch on that issue directly.
First I'd like to apologize for the lack of response on our part. We've had some personnel changes here and unfortunately this is something we missed. I'm going to grab this ball and run with it to see what we can get done. Please bear with me as I need to gather some information from you all.
First, a little background on the change required to integrate with D-Tools SI6. As I understand it, this release eliminated the sales order in D-Tools, which is what Tigerpaw pulled over to a quote. Because of this we had change the integration. D-Tools provided us the export file so we could import it into Tigerpaw to maintain the ability to send a quoted job from D-Tools to Tigerpaw. The old integration to D-Tools not only performed this function, but also allowed for the mass import of the D-Toools price book. I know this functionality was lost with the upgrade.
That all being said, am I missing any other functionality that the old integration had that the new one does not?
This is going to take a little research on my part, we will have to work with our contacts at D-Tools to see if we have the ability to integrate as we once did. Any input you can provide is appreciated.
MuneeMaker808, I looked up your open case here and am looking into that as well. We will be in touch on that issue directly.
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