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Asset check box "Print on Customer Facing Reports"

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  • Asset check box "Print on Customer Facing Reports"

    On the customer asset window in the upper right hand corner is a check box "Print on Customer Facing Reports". assetcheckbox.JPG
    I can't find this in the Tigerpaw documentation. Please advise what it means to check this box, or leave it unchecked.

  • #2
    This checkbox may/may not be used as a flag on reports in the Reports Explorer that you may give to customers. For example, let's say you have items in the customer assets like patch cables. If you printed a customer report of assets, you may not want to see the cable as an asset. The checkbox let's you define that.

    In order to see it in action, I would find a customer with multiple asses and then uncheck that box for one item and check for another and then run a customer asset report from Reports Explorer. You should see the one unchecked hidden.

    Ed

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