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PO NNNN on PO Email Template - should behave like SO Email

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  • PO NNNN on PO Email Template - should behave like SO Email

    If you email an SO, if you answer no to the "email SO question" it puts Service Order NNNN in the subject of the Email.

    I expect the same behavior from a PO.

    However on a PO if you answer no the subject ends up being blank.

    Please make the PO act like the SO.

    Thanks,
    Jeff

  • #2
    Hi Jeff,

    The behavior of putting the SO number in the subject of the email is part of our Email Connector. Those not running the Email Connector will not experience this behavior. That being said, you can create an email template that only has 'PO Number [token]tvw_TokenData_PurchaseOrders.PoNumber[/token]' in the subject line and set that in your email options as the default template for purchase orders to accomplish the behavior you are seeking. Email templates can be set globally for specific documents under Tools | Options | Email on the Templates tab.
    Marsha Blobaum
    Product Analyst
    Tigerpaw Software
    800.704.9009 x4584
    402.592.7317fax
    mblobaum@tigerpawsoftware.com

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