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  • Service Order Task

    When creating a new task on a service order, information from the service order such as the number, brief description, priority, and status are automatically copied to the comments section of the task. It would sometimes be helpful if this could be turned off.

  • #2
    Thank you for this feature request - it has been submitted to our development team. For a full review of our feature request process, click here.

    Sincerely,

    Jen Bischoff
    Marketing & Social Media Coordinator

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    • #3
      Thank you!

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      • #4
        agreed - please do consider this
        Kathy Powell
        Marketing Manager
        direct | (630) 518-9622
        e-mail | kpowell@tienational.com
        website | newsletter | blog

        LinkedIn: http://www.linkedin.com/pub/kathy-powell/23/531/53

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        • #5
          Kathy,

          I have added your name to this request as well.

          Thank you,

          Jen Bischoff
          Marketing & Social Media Coordinator

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          • #6
            +1 and this has been requested before back in 2011

            http://community.tigerpawsoftware.co...ighlight=tasks
            Glenn Houssenloge
            Tigerpaw Services
            sigpic
            Xero Accounting Integration, D-Tools Integration, Time Logs Express and more

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            • #7
              Glenn,

              Thank you for your support for this feature request. I have added your name to this request.

              Sincerely,

              Jen Bischoff
              Marketing & Social Media Coordinator

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              • #8
                Please - please - please - add this as a feature where the company can determine if they do or do not want this feature turned on!


                TP Version 17.1.01 - when creating a new task on a service order, after saving the task it automatically populates the Task comments with the service order #, brief description and the contents of the work requested field.

                Does anyone know how to turn this function off so that the Task comments section remains blank so that the user can populate it with the information relating to the task and not have all of the SO information in it.? Sometimes our work requested can be quite extensive and we don't want it under the task comments section.

                Thank you,
                Lisa

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                • #9
                  Hi LisaK, I will bring this up at the next stakeholders meeting to see if we can get some traction on this one.
                  Marsha Blobaum
                  Product Analyst
                  Tigerpaw Software
                  800.704.9009 x4584
                  402.592.7317fax
                  mblobaum@tigerpawsoftware.com

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                  • #10
                    Thank you Marsha Blobaum !!!

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