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Mobile App Phone number for Service Order

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  • Mobile App Phone number for Service Order

    If there is no phone number for the contact on the service order, please pull the Account phone number on the Service Order screen from the Agenda screen. The Tech's would at least need that number to make contact with the customer.

  • #2
    +1 I'm surprised this hasn't had any comments on it. Our technicians complain about this all the time. It would also be nice to give them a way to toggle between the various numbers for the account. Sometimes its a Direct number that the customer doesn't answer, so they need the main phone number to try to track the person down.
    Sincerely,

    Shannon Gomes

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    • #3
      John Ludwig - I see that this is archived on the Feature Requests. Have others reported this issue?
      Sincerely,

      Shannon Gomes

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