Announcement

Collapse
No announcement yet.

2018 Service Master Class

Collapse
Sub-Forums Topics Posts Last Post
Session 1: Configure settings that work for you
In this 2-hour session, users will learn about the different settings that can make servicing clients easier in Tigerpaw. We'll also cover best practices to solve specific problems.
Topics: 4 Posts: 14
4 14
Session 2: Schedule work with ease
This 2-hour session will continue from the previous session. Now that users have an understanding of status and priority settings, it's time to streamline the process of scheduling work through the Dispatch Board.
Topics: 3 Posts: 9
3 9
Session 3: Manage service contracts
In this 2-hour session, users will learn about the difference between contracts and agreements and when to use each. We will also discuss the different billing options available with the two documents in Tigerpaw.
Topics: 3 Posts: 7
3 7
Session 4: Simplify billing through agreements
In the final 2-hour session, users will learn how to create and manage agreements in Tigerpaw. We will end today's session with a summary of everything we've learned and give the attendees a chance to ask any outstanding questions about managing service workload in Tigerpaw.
Topics: 3 Posts: 3
3 3
Working...
X