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Featured Member Amy LiBanca

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  • Featured Member Amy LiBanca

    Amy LaBianca
    Contracts, Procurement & CRM Specialist
    Communication Resources, Inc.
    Farmingdale, New Jersey

    Communication Resources, Inc is on Tigerpaw Version 15.3.03 (upgrading to 16 after the conference)
    Amy has been using Tigerpaw Software for over 15 years

    Featured Member Q&A

    Q: Can you explain your role in your organization and how you use Tigerpaw?

    A: I have a multi-faceted role at CRI, having worked here for over 20 years, I do all the procurement, purchasing, contracts & database management. I manage and use Tigerpaw to perform all aspects of my job from soup to nuts…new release updates, revisions for internal business process changes, onboard training, ongoing Tigerpaw help desk/training, Master Tables, presales vendor procurement, price book/inventory, quote, purchasing, contracts management, matrix templates, custom reports, RMAs, customer assets, service orders, invoicing, queries, etc.

    Q: Can you share how you have used the Tigerpaw Community site in your role over the years?

    A: I use the Tigerpaw Community as a resource for answers to our questions, to post feature requests and to see the latest headlines & enhancements posted by Tigerpaw. I love that we can get help here anytime; take courses, attend webinars, speak to experts live, post feature requests and see what other users are posting as well. You can vote on your favorite feature requests and often times find solutions posted in the forum. I’ve posted a lot of feature requests in the forum and have some great ideas…so vote for mine!

    Q: Have you utilized the updated Tigerpaw Community site often? If so what is your favorite feature?

    A: I love two things the most; #1, the “Ask the Experts” sessions as they’re a great way to get that one on one help while the Tigerpaw experts show you how it works live. You can also pick up on tips and tricks from questions posed by other users on the call. And #2; the Training Resources section, where you can find Documentation, View Training Videos and Recorded Webinars to learn and answer questions you may have.

    Q: Is there anything else you’d like to share with your peers about Tigerpaw?

    A: Tigerpaw is a complex piece of software that handles all of your business needs and can be a little confusing at first, but don’t let it intimidate you. Use the Tigerpaw Community as a resource and don’t be afraid to call the Help Desk and do a Go to Meeting session. The experts are there to help and are constantly listening to improve their software to help mold to our needs. And don’t forget to vote for my Feature Requests ;)

    Q: Can you share a bit more about yourself?

    A: My husband Steve and I just celebrated our 21st wedding Anniversary and have two beautiful teenagers, Gianna & Aidan. My husband is a drummer in a rock band and I love to go with my friends to watch them play, dance & have fun. When he’s not out playing, we really enjoy going to see other friend’s bands and go to live concerts together. Our secret vice is watching the reality TV shows together on Bravo; all the Housewives and Below Deck series...you just can’t believe what’s happening out there in other people’s lives…it’s an addiction. When I’m not taxiing my kids and their friends all over the place, I love watching them at all their sporting events.




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  • #2
    amy.jpg

    Thanks to Amy for being our first Featured Member!
    » » Connect with Tigerpaw: Twitter, Facebook, LinkedIn

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